After you booked a clothing donation via iCollectClothes, you will immediately get a confirmation email. One day before your donation pick-up you will receive an email with an estimated time frame for the next-days collection. You are also able to state your preferred time frame in your booking form in the comments section. In case of the need to change the pick-up time, you are welcome to give us a call at 0344 879 4417 or email us at